Problems logging in?

If you have any difficulty logging in, or receive the error “ Invalid Login, please try again or contact support.”, try the following:

• Make sure to utilize the email address where you received your initial invitation email
• If this email address doesn’t work, contact your account administrator for further assistance.

System Requirements

SUPPORTED BROWSERS

• Google Chrome latest version (Preferred Browser)
• Microsoft Internet Explorer 11 or later

SOFTWARE REQUIREMENTS

• Allowing cookies is required
• Pop-up blockers must be disabled for pressganey.com
• Ability to open/view PDF files [Adobe® Reader® v8 or higher recommended]
• Ability to open/view Zip files [WinZip recommended]

Client Support Desk

If you need further assistance, please email our Client Support Desk at clientsupportdesk@pressganey.com. Our business hours are Monday-Friday, 8am-8pm, EST. Please be sure to provide your client number/organization's name, email address, contact information and details about your request.